Returns & Exchanges
At J. Junaid Jamshed, we value your satisfaction and offer a flexible 15-day return and exchange policy for all unworn apparel with original tags attached. Items must be in their original packaging and accompanied by the authentic proof of purchase to be eligible for processing.
Initiate Request
Contact our customer support team or visit any J. Junaid Jamshed outlet within 15 days of delivery to log your return or exchange request.
Quality Inspection
Ensure the garment is unwashed and undamaged; our quality assurance team will inspect the item to verify it meets our hygiene and resale standards.
Packaging and Shipping
Securely pack the item in its original box and include the invoice before shipping it back to our central warehouse or handing it over at a retail store.
Resolution
Once approved, we will issue a replacement item, a store credit voucher, or process a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing